Make sure you have enough Gram (formerly Toncoin) in your wallet to cover the network fee. If the issue persists, you can reach us through any of these channels:
- Submit a request via the help center.
- @STONfi_support_bot on Telegram.
- The official STON.fi community chat on Telegram.
Safety reminder: STON.fi support never messages users first in private DMs. Anyone reaching out to you privately and claiming to be from STON.fi support should be treated as a scammer.