If you can't reach STON.fi, work through these steps before assuming you need a VPN:
- Check our official channels for known incidents or scheduled maintenance affecting service availability.
- Clear your browser cache and try again.
- Try a different browser or a different device.
- Try a different internet connection (e.g., mobile data instead of Wi-Fi).
If none of that helps, please contact STON.fi support with details about the error you're seeing — we can help diagnose whether the issue is on the network, the device, or another layer.