Helping newcomers is one of the most valuable contributions you can make. You can answer questions in community chats, share guides or tutorials, and point people to official documentation. Avoid jargon and explain concepts step by step so beginners can follow along easily.
If someone has an issue, point them to safe, official resources such as the STON.fi Docs or the STON.fi help center.
When a question is beyond what the community can resolve — or when a user is hitting a technical problem — direct them to the official STON.fi support team. Helping newcomers isn't only about explaining concepts; it's also about routing people to the right official channel when they need it.
Active mentors not only strengthen the community but may also be recognized by moderators or rewarded through the ambassador program.